Photo credit: 2 Wired 2 Tired Have you ever witnessed a toddler meltdown in public? It’s something to behold. In my experience, the more public the place, the louder the tantrum. A toddler’s voice carries. It carries from the front of an airplane to the back; from the camping aisle in Target to the toiletries.…Read More
No matter what sort of brand voice you have – whether it be witty, charming, snarky or sweet – there are two qualities that should emanate from all brand voices, at all times: honesty and sincerity. Customers and followers don’t expect perfection; we’re all human, so mistakes are inevitable. But the way a company reacts…Read More
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